All turn apparel ordered online comes with a 30-day replacement policy*, including turn products purchased at any authorized retail location or pop-up.
*You must have a receipt to qualify for any replacement.
*Gifted products do not qualify for replacements.
You can always contact us for any return questions at: info@turnapparel.me.
Please file a claim with USPS for damaged packages before contacting us. Upon receiving your order, inspect it immediately for any defects, damages, or discrepancies. Contact us immediately so we can address and resolve the issue promptly.
We cannot accept replacements on sale items or gift cards.
The quickest way to correct an order issue (such as receiving the wrong color or size) is to return the item. Once we accept the return, we will promptly create a new replacement order for you at no additional cost.
In lieu of replacement items, we also offer store credit.
If more than 15 business days have passed since we’ve approved your replacement, please contact us at info@turnapparel.me.
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